{"id":3491,"date":"2020-10-06T11:15:38","date_gmt":"2020-10-06T18:15:38","guid":{"rendered":"https:\/\/csop.cirasync.com\/?page_id=3491"},"modified":"2026-02-23T12:10:40","modified_gmt":"2026-02-23T18:10:40","slug":"smartphone-sync-case-studies","status":"publish","type":"page","link":"https:\/\/csop.cirasync.com\/fr\/smartphone-sync-case-studies\/","title":{"rendered":"Smartphone Sync Case Studies"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbHeader\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#f04438&Prime; background_color_gradient_direction=\u00a0\u00bb151deg\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb parallax=\u00a0\u00bbon\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_header title=\u00a0\u00bbThis content is specifically for Microsoft 365 \/ Exchange Professionals managing 100 or More Users\u00a0\u00bb subhead=\u00a0\u00bbSee how different IT Pro\u2019s were able to find a source of friction for smartphone users and implement a solution that exceeded user expectations, reduced help desk calls with a quick return on investment.\u00a0\u00bb button_one_url=\u00a0\u00bbhttps:\/\/csop.cirasync.com\/itrezzo-pricing\/\u00a0\u00bb image_orientation=\u00a0\u00bbbottom\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; 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_builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-28px|auto||auto||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbEthan B\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"t-container\">\n<div class=\"t-user\"><img decoding=\"async\" class=\"t-avatar\" src=\"\/wp-content\/uploads\/2020\/05\/m08.svg\" \/><\/p>\n<p class=\"t-name\">Ethan B.<\/p>\n<p class=\"t-role\">Early Adopter<\/p>\n<\/div>\n<div class=\"t-text\">\n<div class=\"t-label\">Before<\/div>\n<p class=\"t-desc\">\u201cOur biggest issue was not having the contacts in our GAL accessible to everyone on their phones.<\/p>\n<p class=\"t-label\">After Centralized Contact Sync<\/p>\n<p class=\"t-desc\">\u201cThis became an effortless process and the results have been fantastic. We created groups of contacts for users in the different departments of our organization without any involvement on their part\u201d<\/p>\n<p class=\"t-label\">Duration to Implement<\/p>\n<p class=\"t-desc\">4 hours<\/p>\n<p class=\"t-label\">Source<\/p>\n<p class=\"t-desc\">G2<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbEd H\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"t-container\">\n<div class=\"t-user\"><img decoding=\"async\" class=\"t-avatar\" src=\"\/wp-content\/uploads\/2020\/05\/m02.svg\" \/><\/p>\n<p class=\"t-name\">Ed H.<\/p>\n<p class=\"t-role\">Early Adopter<\/p>\n<\/div>\n<div class=\"t-text\">\n<div class=\"t-label\">Before<\/div>\n<p class=\"t-desc\">We struggled for years to be able to get contacts to end users\u2019 mobile devices. We had a person that it was literally part of their job duties to maintain CSVs for all employees and import them to the mailboxes so they would appear in their mobile contacts. And if one changed, they would either need to update all the user\u2019s mailboxes or communicate the change to the end users. A complete waste of time.<\/p>\n<p class=\"t-label\">After Centralized Contact Sync<\/p>\n<p class=\"t-desc\">CiraSync eliminated the need of this useless work and made it very simple to maintain accurate and up-to-date contacts on ALL mobile devices.<\/p>\n<p class=\"t-label\">Duration to Implement<\/p>\n<p class=\"t-desc\">4 hours<\/p>\n<p class=\"t-label\">Source<\/p>\n<p class=\"t-desc\">G2<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"t-container\">\n<div class=\"t-user\"><img decoding=\"async\" class=\"t-avatar\" src=\"\/wp-content\/uploads\/2020\/05\/m01.svg\" \/><\/p>\n<p class=\"t-name\">Doran B.<\/p>\n<p class=\"t-role\">Early Adopter<\/p>\n<\/div>\n<div class=\"t-text\">\n<div class=\"t-label\">Before<\/div>\n<p class=\"t-desc\">We looked for a product to do this for a very long time and even invested a ridiculous amount of money to have someone build us an Azure based app\/site to do the sync, which eventually stopped working after Azure updates and changes.<\/p>\n<p class=\"t-label\">After Centralized Contact Sync<\/p>\n<p class=\"t-desc\">We were quickly and easily able to start syncing a company phone list to all of our iPhone users.<br \/>\nWe are so glad that we found CiraSync. It has done exactly what we wanted it to do and I know it can do more. And it\u2019s reasonably priced.<\/p>\n<p class=\"t-label\">Duration to Implement<\/p>\n<p class=\"t-desc\">1 hour<\/p>\n<p class=\"t-label\">Source<\/p>\n<p class=\"t-desc\">Capterra<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk IT System and Support is Hard\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>IT System and Support is Hard<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbBody\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]You are a dedicated IT Pro supporting Microsoft 365 and want to provide amazing service to your end users. However, there is usually one too many fires to put out. On rainy days and Mondays, things always seem to go down.<\/p>\n<p>Any given day at noon, four users have forgotten their password, two have printer issues, one with a frozen computer and another that insists someone deleted the file they were working on last night. Lets not even talk about the phishing email someone clicked on and gave out their password.<\/p>\n<p>Of course, you have resolved every one of these tickets even without an in person visit.<\/p>\n<p>Still, there is too much break fix, not enough time to do important work.<\/p>\n<p>Sometimes you need to have a \u201cWin\u201d. Your manager would know that you solved a hidden problem and saved money in the process. That will mean a lot of happy users, including \u201cC\u201d Level executives.<\/p>\n<p>You want to deploy new technology that\u2019s scalable, helpful and is easily managed. Maybe \u2026 it would be a notable to be acknowledged for your talents once in a while.[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Every day, co-workers, end users, senior managers call you. You are interrupted. You still help and you deliver results.<\/p>\n<p>Even if it isn\u2019t running on your desktop, multitasking is always running in your head.<\/p>\n<p>No &#8212; you aren\u2019t stuck in an infinite loop. You can get to the next level.<\/p>\n<p>You have identified problems that send tech users down a rabbit hole. It creates help desk havoc. You have the skills to rollout the right technology and overcome this challenge but you need to be allowed to do things right once in a while.<\/p>\n<p>Are you blamed? When anything with tech goes wrong \u2013 the users always blame IT, even when they know it had nothing to with IT. Why do they do that?<\/p>\n<p>You hate seeing recurring problems for your end users. It wastes their time. They are doing important work. They are frustrated. Why aren\u2019t we putting on guard rails for them? Why aren\u2019t we automating things that can realistically be automated so users don\u2019t need to do crap tasks (that cause even more dumb problems for IT?)[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbSomething new You Can Do \u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Something new You Can Do<\/h3>\n<p>The truth is that in several years, every enterprise messaging system will automate contact lists for users. Does it make any senses at all for end users to manually enter and update contacts for co-workers ?<\/p>\n<p>You could put a solution in place way ahead of your peers, cut back on help desk calls, grow user satisfaction.<\/p>\n<p>One person really can do the work of 1000 people. It just makes sense: all 1000 smartphone users get the benefit from a single employee keeping contact lists complete and accurate.<\/p>\n<p>Most IT departments don&rsquo;t even consider this inefficiency., ignore the benefits because very few Smartphone users even understand their own problems. They have a little bit of pain each day. They manually edit their contacts. They deal with mysterious calls and text messages. They have trouble reaching co-workers.<\/p>\n<p>This is such a simple problem to fix &#8212; yet it only gets fixed AFTER the inevitable shit storm. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Customer Logos\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>CiraSync On-Prem Customers<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbCiraSync On-Prem Customer Logos\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_gallery gallery_ids=\u00a0\u00bb5010,4436,4665,4653,4568,5007,5004,5001,4998,4995,4992,4989,4986,4983,4980,4977,4974,4971,4968,4965,4962,4959,4956,4953,4950,4947,4944,4941,4938,4935,4932,4929,4926,4923,4920,4917,4914,4911,4908,4905,4902,4899,4896,4893,4890,4887,4884,4881,4878,4875,4872,4869,4866,4863,4860,4857,4854,4851,4848,4845,4842,4839,4836,4833,4830,4827,4824,4821,4818,4815,4812,4809,4806,4803,4800,4797,4794,4791,4788,4785,4782,4779,4776,4773,4770,4767,4764,4761,4758,4755,4752,4749,4746,4743,4740,4737,4734,4731,4728,4725,4722,4719,4716,4713,4710,4707,4704,4701,4698,4695,4692,4689,4686,4683,4680,4677,4674,4671,4668,4662,4659,4656,5015,5018,5021,5024,5027,5030,5033,5036,5039,5042,5045,5048,5051,5054,5057,5060,5063,5066,5069,5072,5075,5078,5081,5084,5087,5090,5093,5096,5099,5102&Prime; posts_number=\u00a0\u00bb150&Prime; show_title_and_caption=\u00a0\u00bboff\u00a0\u00bb show_pagination=\u00a0\u00bboff\u00a0\u00bb zoom_icon_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb hover_overlay_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb admin_label=\u00a0\u00bbCiraSync On-Prem Gallery\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_css_gallery_item=\u00a0\u00bbmax-width: 60px;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>CiraSync Customers<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbCira Customer Logos\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_gallery gallery_ids=\u00a0\u00bb5108,5111,5114,5117,5120,5123,5126,5129,5132,5135,5138,5141,5144,5147,5150,5153,5156,5159,5162,5165,5168,5171,5174,5177,5180,5183,5186,5189,5192,5195,5198,5201,5204,5207,5210,5213,5216,5219,5222,5225,5228,5231,5234,5237,5240,5243,5246,5249,5252,5255,5258,5261,5264,5267,5270,5273,5276,5279,5282,5285,5288,5291,5294,5297,5300,5303,5306,5309,5312,5315,5318,5321,5324,5327,5330,5333,5336,5339,5342,5345,5348,5351,5354,5357,5360,5363,5366,5369,5372,5375,5378,5381,5384,5387,5390,5393,5396,5399,5402,5405,5408,5411,5414,5417,5420,5423,5426,5429,5432,5435,5438,5441,5444,5447,5450,5453,5456,5459,5462,5465,5468,5471,5474,5477,5480,5483,5486,5489,5492,5495,5498,5501,5504,5507,5510,5513,5516,5519,5522,5525,5528,5531,5534,5537,5540,5543,5546,5549,5552,5555&Prime; posts_number=\u00a0\u00bb150&Prime; show_title_and_caption=\u00a0\u00bboff\u00a0\u00bb show_pagination=\u00a0\u00bboff\u00a0\u00bb zoom_icon_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb hover_overlay_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb admin_label=\u00a0\u00bbCira Gallery\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb child_mix_blend_mode=\u00a0\u00bbcolor\u00a0\u00bb custom_css_gallery_item=\u00a0\u00bbmax-width: 60px;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Company Background\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbBody\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbYears in business\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Years in business<\/h3>\n<div style=\"display: flex; padding-bottom: 2em;\"><img decoding=\"async\" class=\"t-cira-logo\" title=\"Cira Apps\" src=\"\/wp-content\/uploads\/2020\/10\/CiraApps-logo-color.svg\" \/><span style=\"font-weight: bold; font-size: 16px;\">Cira Apps Limited<\/span><br \/>\nFounded January 2016<\/p>\n<\/div>\n<div style=\"display: flex;\"><img decoding=\"async\" class=\"t-csop-logo\" title=\"Cira Apps\" src=\"\/wp-content\/uploads\/2020\/10\/itrezzo-logo.svg\" \/><span style=\"font-weight: bold; font-size: 16px;\">itrezzo, Inc<\/span><br \/>\nFounded January 2001<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Certifications and Product Achievements<\/h3>\n<ul>\n<li>Microsoft Silver Partner<\/li>\n<li>Microsoft <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/web-apps\/cirasync.9449b94c-6ead-4d8d-a890-8da1324309bf?tab=Overview\">AppSource enabled<\/a><\/li>\n<li>G2: 80 reviews 4.5 star (out of 5), Badge: High Performer, Best Support<\/li>\n<li>Capterra: 85 reviews 4.6 star (out of 5)<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Publications<\/h3>\n<ul>\n<li><a href=\"https:\/\/practical365.com\/reviews\/review-cirasync-synchronizing-contact-lists-mobile-devices\/\" target=\"_blank\" rel=\"noopener noreferrer\">Review by Paul Cunningham<\/a><\/li>\n<li><a href=\"http:\/\/techgenix.com\/review-cirasync\/\" target=\"_blank\" rel=\"noopener noreferrer\">Review by Steve Goodman<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Biography Founder\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Background\/Bio<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbBody\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; align-items: center;\"><img decoding=\"async\" style=\"margin-right: 20px; width: 100px;\" title=\"Vern Weitzman. CEO\/Founder\" src=\"\/wp-content\/uploads\/2020\/10\/vern-weitzman.png\" alt=\"\" \/><\/p>\n<div>\n<div style=\"display: flex; align-items: center; justify-content: space-between;\">\n<div style=\"padding-right: 1em;\">\n<p style=\"font-weight: bold; font-size: 18px; padding: 0;\">Vern Weitzman<\/p>\n<p>CEO\/Founder<\/p>\n<\/div>\n<div class=\"et-social-icon et-social-linkedin\" style=\"background-color: #ebebef; border-radius: 50%; width: 40px; height: 40px;\"><a class=\"icon\" style=\"padding: 7px !important; width: 40px; height: 40px;\" href=\"https:\/\/www.linkedin.com\/in\/vernweitzman\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nLinkedin<br \/>\n<\/a><\/div>\n<\/div>\n<p><a href=\"https:\/\/ideamensch.com\/vernon-weitzman\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">Interview on IdeaMensch <\/a><\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Mr. Weitzman started deploying BlackBerry Enterprise Server in 2001 to Fortune 1000 companies and saw a problem that users were manually having to add contacts to their smartphone address book.<\/p>\n<p>He looked for a solution to auto populate and keep GAL contacts up to date and couldn\u2019t find anything. Customers started asking for this solution but when 9\/11 occurred, they were urgently needing a solution to this problem.<\/p>\n<p>I got fed up and finally just had my developers create a proof of concept solution.<\/p>\n<p>The solution worked better than everyone ever expected. It has numerous side benefits and the first customer bought 2000 seats.<\/p>\n<p>Other customers started asking if it could work for them and my new mission was to get the solution in to the market.[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Posts:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.linkedin.com\/pulse\/how-i-got-my-head-out-saas-azure-cloud-vern-weitzman\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">How I got my head out of my SaaS and into the Azure Cloud<\/a><\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/pulse\/four-day-work-week-vern-weitzman\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">A four-day work week?<\/a><\/li>\n<li><a href=\"https:\/\/blog.itrezzo.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">CiraSync On-Prem blog<\/a><\/li>\n<li><a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2020\/01\/06\/how-to-scale-up-an-app-company-with-zero-sales-team\/#3e3f50676f4a\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">How To Scale Up An App Company &#8212; With Zero Sales Team<\/a><\/li>\n<li><a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2020\/04\/14\/what-no-one-ever-tells-you-about-selling-saas\/#39cf9dda62dc\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">What No One Ever Tells You About Selling SaaS<\/a><\/li>\n<li><a href=\"https:\/\/medium.com\/into-the-future\/google-assistant-privacy-changes-and-what-it-could-mean-for-alexa-7cd46eb91c36\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google Assistant Privacy changes and what it could mean for Alexa<\/a><\/li>\n<\/ul>\n<p>Mentions:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cmswire.com\/digital-workplace\/going-beyond-digital-transformation\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Going Beyond Digital Transformation<\/a><\/li>\n<li><a href=\"https:\/\/medium.com\/authority-magazine\/5-things-you-need-to-know-to-create-a-successful-app-or-saas-with-vern-weitzman-of-cira-apps-70dd92026038\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">\u201c5 Things You Need To Know To Create a Successful App or SAAS\u201d with Vern Weitzman of Cira Apps<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Unique and Useful Insights\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Unique and Useful Insights<\/h2>\n<p>A smartphone user receives or makes phone calls, receives, or sends text messages. [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Way\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/old-way.svg\" alt=\"Old Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>A user\u2019s smartphone address book is hap hazard and sometimes randomly updated. Some contacts for coworkers are present but most are incomplete and, in many cases, inaccurate. The bigger problem is that there are potentially hundreds of contacts missing.<\/p>\n<p>The most common way to overcome this was for each user to do some annoying work:<\/p>\n<ul style=\"padding-bottom: 0!important;\">\n<li>Hand edit changes to coworker or customer contacts<\/li>\n<li>Create contacts for new staff members.<\/li>\n<li>Remove contacts of terminated employees<\/li>\n<li>As soon as they find out someone\u2019s new number, stop and update that contact.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/new-way.svg\" alt=\"New Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>One person maintains a master contact of all employees in a contact folder. Alternatively, the Global Address List is kept up to date.<\/p>\n<p>Using sync automation, the master contact list is pushed to hundreds or thousands of smartphones.<\/p>\n<p>Users don\u2019t have to do anything. No training is required. No software needs to be installed at their desktop or on their smartphone.<\/p>\n<p>The IT Team is in complete control with a web-based dashboard to manage all contacts lists on all smartphones.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Result\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/bad-result.svg\" alt=\"Old Result\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>Most users will not take the time to update their own contacts. As a result, smartphone users often get stuck while out of the office.<\/p>\n<p>When contact lists are poorly maintained, there are barriers to communications:<\/p>\n<ul style=\"padding-bottom: 0!important;\">\n<li>Missing important phone calls<\/li>\n<li>Blocking unrecognized callers<\/li>\n<li>Confusing \/ Anonymous text messages<\/li>\n<li>Zombie calls (calls from a dead person)<\/li>\n<li>Can\u2019t reach people because they are lacking a specific phone number, or they have an outdated number.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/good-result.svg\" alt=\"The New Result \" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Smartphone users have near instantaneous ability to reach anyone in the company, vendors, or customers. Inbound calls, voicemails, missed calls, text messages now shows callers name, photo and title.<\/p>\n<p>User smartphone address books are automatically populated. New employees start and they have everyone\u2019s contact information on their first day. Everyone has the new newbie\u2019s contact info on the same day.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; admin_label=\u00a0\u00bbUUI\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb25px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbUUI\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<!--\n\n\n<h3>UUI<\/h3>\n\n\n-->One person can do the work of 1000 people. The efforts of a data steward that carefully maintains contact lists can be synced to hundreds or thousands of smartphones providing near real time updates to smartphone address books. [\/et_pb_text][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbThesis\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<!--\n\n\n<h3>Thesis<\/h3>\n\n\n-->Smartphones are ingrained in the corporate landscape of Microsoft 365 and Exchange. Employee productivity is compromised when smartphone address books are left to die of loneliness. You can maximize the benefit of smartphone address books by maintaining one \u201cEmployee master copy of record\u201d[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbDmitriy M\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"t-container\">\n<div class=\"t-user\"><img decoding=\"async\" class=\"t-avatar\" src=\"\/wp-content\/uploads\/2020\/05\/m07.svg\" \/><\/p>\n<p class=\"t-name\">Dmitriy M.<\/p>\n<p class=\"t-role\">Early Adopter<\/p>\n<\/div>\n<div class=\"t-text\">\n<div class=\"t-label\">Before<\/div>\n<p class=\"t-desc\">Before, \u201cWe would have to manually maintain and update contact lists and send updated details to the employees daily. This was a pretty lengthy process.\u201d<\/p>\n<p class=\"t-label\">After Centralized Contact Sync<\/p>\n<p class=\"t-desc\">\u201cThis became an effortless process and the results have been fantastic. We created groups of contacts for users in the different departments of our organization without any involvement on their part\u201d<\/p>\n<p class=\"t-label\">Duration to Implement<\/p>\n<p class=\"t-desc\">3 hours<\/p>\n<p class=\"t-label\">Source<\/p>\n<p class=\"t-desc\">G2<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbAlternative Results\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Alternative Results<\/h2>\n<p>If you are thinking it is beneficial to start get end user smartphone address books updated, there are a few ways to achieve this:<\/p>\n<table id=\"Alternative\">\n<tbody>\n<tr style=\"background-color: #f7f7f7; font-weight: 600;\">\n<td><\/td>\n<td>Alternative<\/td>\n<td>Alternative Results<\/td>\n<td>Alternative Price<\/td>\n<\/tr>\n<tr>\n<td>1<\/td>\n<td>Do Nothing<\/td>\n<td>Ask users to be more diligent about updating their contacts<\/td>\n<td>Productivity loss $200\/smartphone user per year<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Someone else<\/td>\n<td>Partial solution. Get EA to update contacts for all VIP\u2019s<\/td>\n<td>EA\u2019s time, about 30 minutes per exec per month<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>Drag and Drop<\/td>\n<td>Depends on user compliance, Slow process. Can be done incorrectly making things worse<\/td>\n<td>Employee staff time. Additional IT staff time to fix<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Share Mailbox<\/td>\n<td>Hard to manage, not scalable, anyone can change master contact list. Bad for BYOD \u2013 can\u2019t disconnect separated employees<\/td>\n<td>A few minutes to setup each user, fix accidental changes to master, daily prayer time to ask god so you won\u2019t need to reset password<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>In house script<\/td>\n<td>Costly to develop, maintain, modify, diagnose. Inefficient use of Bandwidth<\/td>\n<td>50 to 100 hours developer time depending on requirements<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Alternatives are also described in this video: <a href=\"https:\/\/www.youtube.com\/watch?v=49mMkFwZn_4\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.youtube.com\/watch?v=49mMkFwZn_4<\/a><\/p>\n<p>Or, you can use CiraSync on Microsoft Office 365. Setup takes minutes and you can centrally manage contacts for all of users from a single dashboard.<\/p>\n<p>Anyone that tries it immediately gets that it is way better, saves an immense amount of time and to boot \u2013 it\u2019s cheaper.<\/p>\n<p>If you are in Information Technology and you want to give every cost-saving benefit possible to your end users, this solution is for you.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbAdditional Case Studies\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Additional Case Studies<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; admin_label=\u00a0\u00bbAdditional Case Studies\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bb\/wp-content\/uploads\/2020\/10\/pic3.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbSmall Community Based Organization\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Small Community Based Organization<\/h3>\n<p>Even for a small community-based organization with 60 smartphone users and three hundred items in their contact lists, there is still a significant problem getting users to update smartphone address books. Because no single contact item was used frequently, there wasn\u2019t an incentive to update the contact list. [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbWendy S\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"t-container\">\n<div class=\"t-user\"><img decoding=\"async\" class=\"t-avatar\" src=\"\/wp-content\/uploads\/2020\/05\/w01.svg\" \/><\/p>\n<p class=\"t-name\">Wendy S.<\/p>\n<p class=\"t-role\">Early Adopter<\/p>\n<\/div>\n<div class=\"t-text\">\n<div class=\"t-label\">Before<\/div>\n<p class=\"t-desc\">Critical contacts, security codes kept changing. Field users didn\u2019t have correct information.<\/p>\n<p class=\"t-label\">After Centralized Contact Sync<\/p>\n<p class=\"t-desc\">\u201cWhen a code is changed, I can push it to everyone\u2019s phones quickly. The system is versatile and gives people who are on call for a 24\u00d77 organization accurate information at their fingertips.\u201d<\/p>\n<p class=\"t-label\">Duration to Implement<\/p>\n<p class=\"t-desc\">1 hour<\/p>\n<p class=\"t-label\">Source<\/p>\n<p class=\"t-desc\">G2<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbUsing Centralized contact synchronization\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbUsing Centralized contact synchronization\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Using Centralized contact synchronization, this organization got their contact lists distributed while achieving a 10X return on their investment (which was $60\/month).<\/p>\n<p>Explicit costs of and savings of centalized contact management for a community based organization[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; admin_label=\u00a0\u00bbtables\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f7f7f7; font-weight: 600;\">\n<td>Community Organization Contact Lists<\/td>\n<td style=\"text-align: right;\">Total Items<\/td>\n<td style=\"text-align: right;\">Average Monthly Contact Changes<\/td>\n<td style=\"text-align: right;\">Average Monthly Attribute Changes<\/td>\n<\/tr>\n<tr>\n<td>Emergency Codes<\/td>\n<td style=\"text-align: right;\">4<\/td>\n<td style=\"text-align: right;\">0<\/td>\n<td style=\"text-align: right;\">0<\/td>\n<\/tr>\n<tr>\n<td>Transportation<\/td>\n<td style=\"text-align: right;\">65<\/td>\n<td style=\"text-align: right;\">10<\/td>\n<td style=\"text-align: right;\">25<\/td>\n<\/tr>\n<tr>\n<td>Maintenance<\/td>\n<td style=\"text-align: right;\">25<\/td>\n<td style=\"text-align: right;\">1<\/td>\n<td style=\"text-align: right;\">4<\/td>\n<\/tr>\n<tr>\n<td>Clinical<\/td>\n<td style=\"text-align: right;\">150<\/td>\n<td style=\"text-align: right;\">10<\/td>\n<td style=\"text-align: right;\">50<\/td>\n<\/tr>\n<tr>\n<td>Miscellaneous Static Contacts<\/td>\n<td style=\"text-align: right;\">15<\/td>\n<td style=\"text-align: right;\">0<\/td>\n<td style=\"text-align: right;\">0<\/td>\n<\/tr>\n<tr>\n<td>Staff<\/td>\n<td style=\"text-align: right;\">80<\/td>\n<td style=\"text-align: right;\">7<\/td>\n<td style=\"text-align: right;\">35<\/td>\n<\/tr>\n<tr style=\"color: #333; font-weight: 900;\">\n<td>Total Contact Changes<\/td>\n<td style=\"text-align: right;\">339<\/td>\n<td style=\"text-align: right;\">28<\/td>\n<td style=\"color: #f04438; text-align: right;\">114<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f7f7f7; font-weight: 600;\">\n<td>Community Organization Shared Calendars<\/td>\n<td style=\"text-align: right;\">Items on Calendar<\/td>\n<td style=\"text-align: right;\">Average Event Changes Each month<\/td>\n<\/tr>\n<tr>\n<td>Maintenance Calendar<\/td>\n<td style=\"text-align: right;\">10<\/td>\n<td style=\"text-align: right;\">2<\/td>\n<\/tr>\n<tr>\n<td>Staff Vacations<\/td>\n<td style=\"text-align: right;\">20<\/td>\n<td style=\"text-align: right;\">3<\/td>\n<\/tr>\n<tr style=\"color: #333; font-weight: 900;\">\n<td>Total Event Changes<\/td>\n<td><\/td>\n<td style=\"text-align: right;\">5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbtables\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table>\n<tbody>\n<tr style=\"color: #333; font-weight: 900;\">\n<td>Number of Smartphones Targeted<\/td>\n<td style=\"text-align: right; font-weight: 400;\">60<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Avg Fields Changed\/User<\/td>\n<td style=\"color: #f04438; text-align: right;\">114<\/td>\n<td style=\"text-align: right;\">6840<\/td>\n<\/tr>\n<tr>\n<td>Avg Event Changes\/user<\/td>\n<td style=\"text-align: right;\">5<\/td>\n<td style=\"text-align: right;\">300<\/td>\n<\/tr>\n<tr style=\"color: #333; font-weight: 900;\">\n<td>Average Attributes changed each month<\/td>\n<td style=\"text-align: right;\"><\/td>\n<td style=\"color: #ff9e19; text-align: right;\">7140<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table>\n<tbody>\n<tr style=\"color: #333; font-weight: 900;\">\n<td>Time to Update One Attribute (seconds)<\/td>\n<td style=\"text-align: right; font-weight: 400;\">10<\/td>\n<\/tr>\n<tr>\n<td>Total time to update all smartphone items<\/td>\n<td style=\"text-align: right; color: #ff9e19;\">71,400<\/td>\n<\/tr>\n<tr>\n<td>Hours Saved\/month<\/td>\n<td style=\"text-align: right; font-weight: 600;\">19.8<\/td>\n<\/tr>\n<tr>\n<td>Cost per Hour<\/td>\n<td style=\"color: #67bd6e; text-align: right;\">$34<\/td>\n<\/tr>\n<tr>\n<td>Staff gains per month<\/td>\n<td style=\"text-align: right;\">$664<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbtables\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table>\n<tbody>\n<tr>\n<td>Average Fully Burdened cost of Employee<\/td>\n<td style=\"text-align: right;\">$67,000<\/td>\n<\/tr>\n<tr>\n<td>Average Employee Cost per hour<\/td>\n<td style=\"color: #67bd6e; text-align: right;\">$34<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table>\n<tbody>\n<tr>\n<td>SaaS Sync Software<\/td>\n<td style=\"text-align: right;\">$60<\/td>\n<\/tr>\n<tr>\n<td>ROI per month<\/td>\n<td style=\"color: #4f59b3; font-weight: 900; text-align: right;\">$604<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbE1: Benefits and Outcomes\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Benefits and Outcomes<\/h2>\n<p>[\/et_pb_text][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Decide to adopt a centralized contact management strategy. The big benefit is that you will be establishing a new and advantageous standard of services to smartphone users. When the company policy to sync the GAL to all smartphones is implemented, no one ever need hand edit, create, or delete contacts for co-workers. Contact List automation becomes part of the IT standard of care for anyone with a smartphone connected to Microsoft 365 or Exchange.<\/p>\n<p>One person maintains the list and does the work of 1000 people.<\/p>\n<p>Users don\u2019t need to be bothered to do a laborious task of contact list management.<\/p>\n<p>Users can forget about the repetitive help desk calls dealing with goofed up contacts, wrong phone numbers and missing phone numbers.<\/p>\n<table style=\"background-color: #f7f8fc!important;\">\n<tbody>\n<tr>\n<td style=\"font-weight: 600;\">New Activity<\/td>\n<td>How it\u2019s easier, better, faster, cheaper<\/td>\n<\/tr>\n<tr>\n<td style=\"font-weight: 600;\">Sync the GAL to every iPhone and Android smartphone<\/td>\n<td>When contact details in the GAL are kept up to date by the IT team, it\u2019s extremely easy to push all of the GAL entrees to smartphones as contacts. That is massively better then asking users to create and edit those same contacts in their smartphone address book.<\/td>\n<\/tr>\n<tr>\n<td style=\"font-weight: 600;\">Sync a public contact folder or a shared mailbox to every iPhone and Android smartphone<\/td>\n<td>One person keeps the employee contact list up to date. With a single sync configuration, 1000 smartphones can rapidly get the exact replica of the employee contact list. Instead of hundreds of hours of labor by each employee, the process is automated.<\/td>\n<\/tr>\n<tr>\n<td style=\"font-weight: 600;\">Sync a public folder calendar or a shared mailbox calendar to many smartphones<\/td>\n<td>If you have a company calendar with staff vacations, company holidays, project milestones or on call staff rotations, you can instantly sync these calendars directly to the exact smartphone users that need it.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; admin_label=\u00a0\u00bbErica C \u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbWhen smartphone users need to reach co-workers\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb custom_margin=\u00a0\u00bb||41px|||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]When smartphone users need to reach co-workers, it\u2019s a reliable and consistent experience.<\/p>\n<p>When phone calls come in from co-workers, a photo, name and title of the caller will appear.<\/p>\n<p>The same is true for text messages \u2013 when there is an incoming SMS message from a co-worker, their name and photo is displayed.<\/p>\n<p>There will be no more calls from dead people. We aren\u2019t kidding. When the unfortunate staff member passes away, their phone number is eventually reassigned. When the new hire uses the dead person\u2019s phone number, guess whose name appears? This causes momentary heart failure and eventually a call to the helpdesk.<\/p>\n<p>This is all fixed with centralized contact management for smartphones. [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbErica C\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb custom_margin=\u00a0\u00bb||41px|||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"t-container\">\n<div class=\"t-user\"><img decoding=\"async\" class=\"t-avatar\" src=\"\/wp-content\/uploads\/2020\/05\/w07.svg\" \/><\/p>\n<p class=\"t-name\">Erica C.<\/p>\n<p class=\"t-role\">Early Adopter<\/p>\n<\/div>\n<div class=\"t-text\">\n<div class=\"t-label\">Before<\/div>\n<p class=\"t-desc\">Before CiraSync, staff had to manually update their contacts on their address book on Outlook every time there was a change (which was often). The process was also very time consuming, so it rarely got done.<\/p>\n<p class=\"t-label\">After Centralized Contact Sync<\/p>\n<p class=\"t-desc\">Now with CiraSync, it is a world different! We love that the sync is set-up to auto-update. Staff don\u2019t have to use valuable time to have up-to-date information at their fingertips. WE LOVE CIRASYNC!<\/p>\n<p class=\"t-label\">Duration to Implement<\/p>\n<p class=\"t-desc\">1 hour<\/p>\n<p class=\"t-label\">Source<\/p>\n<p class=\"t-desc\">G2<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbCTA\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bb\/sync-survey-2&Prime; button_text=\u00a0\u00bbFind out More\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb admin_label=\u00a0\u00bbCTA Button\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#f04438&Prime; button_border_width=\u00a0\u00bb0px\u00a0\u00bb custom_margin=\u00a0\u00bb20px|||||\u00a0\u00bb button_border_width_tablet=\u00a0\u00bb\u00a0\u00bb button_border_width_phone=\u00a0\u00bb\u00a0\u00bb button_border_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb3px\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Case Study Construction\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Construction firm with 1500 Microsoft 365 users\u2019 cuts $120k in Help desk costs<\/h2>\n<p><em>CIO saves dozens of hours of help desk time each week with and eliminates smartphone user complaints.<\/em><\/p>\n<p>Even before being promoted to CIO, Anthony had realized many years earlier that if his team could centrally update Outlook Contacts for smartphone users, those users would be more productive and that would result in fewer calls to the help desk.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Way\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/old-way.svg\" alt=\"Old Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Help desk was manually updating contacts for about 600 smartphone users by drag and drop and CSV imports.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/new-way.svg\" alt=\"New Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>The public folder contact list is synced to the Outlook contacts for every smartphone, every night using a SaaS solution.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Result\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/bad-result.svg\" alt=\"Old Result\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Many users were getting updates so infrequently that they would call the help desk and report missing or wrong contact details. The help desk agent assigned to the ticket had to mount the users contact folder, wipe it clean, and drag the public folder to copy all of the latest contacts. There was barely enough time to cover senior staff. There was no reporting to know which mailboxes were out of date.<\/p>\n<p>In certain cases, the help desk agent might forget to clean the old contacts and the smartphone user would have duplicates. They would see two of everyone in their address book. 50% of the time, these users would call the wrong number!<\/p>\n<p>The CIO estimated it was taking the equivalent of one <a href=\"https:\/\/corporatefinanceinstitute.com\/resources\/knowledge\/other\/full-time-equivalent-fte\/\" target=\"_blank\" rel=\"noopener noreferrer\">FTE<\/a> to do a less than adequate job of keeping contacts up to date. He already knew the fully burdened cost of a help desk tech was $120,000.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/good-result.svg\" alt=\"The New Result \" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>The employee master contact list is updated throughout the day; an administrative assistant adds new employees and removes or updates this public contact folder religiously.<\/p>\n<p>When a new employee is on-boarded, the help desk doesn\u2019t even have to think about smartphone contacts. The new hires contacts are automatically synced on their first day. Even more important, everyone gets the new person\u2019s contact details.<\/p>\n<p>The total ROI is greater than $120,000\/year and continues to grow as the company grows.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbBody\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]That is when Anthony started instructing the help desk to populate the Outlook contact folders in VIP mailboxes. The team could barely believe they had to do this. After all, \u201cit is the responsibility of each user to update their own damn contacts!!\u201d Who could argue with that?<\/p>\n<p>At the time, there were only 50 people with smartphones. The help desk staff would drag and drop the public folder into the contacts folder of each user. It was a bit awkward, but it got the job done \u2013 even if the contacts were only updated once a month.<\/p>\n<p>By proactively solving the problems of the company\u2019s senior managers and VIP\u2019s, Anthony was just adding to his list of achievements that brought great value to the company. His promotions were inevitable.<\/p>\n<p>However, due to acquisitions and organic growth, the company now had to manage 1500 users and 600 had company smartphones. It was taking dozens of hours each month to update user contacts using the manual process.<\/p>\n<p>Realistically, the Help Desk team could touch users only once every few months. That meant that contact quality was seriously compromised.<\/p>\n<p>That\u2019s when Anthony went searching for an automated solution to sync the employee master contact list to all smartphones. He located a SaaS solution that tightly integrated with Microsoft 365 and his team was quickly able to set up the synchronization for all 600 smartphone users in just minutes. The first night it ran, it took 11 hours and created 900,000 contacts. [\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbEm\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5f5&Prime; text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<em>1500 Employee Contacts * 600 smartphone users = 900,000 contacts<\/em><br \/>\n[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<strong>About the \u201cnew result\u201d:<\/strong> In the simplest terms, one person now does the work of 600 people. All smartphones are updated daily and the help desk doesn\u2019t have to do a thing other than the normal on-boarding process for new employees.<\/p>\n<p><strong>Calculation of Cost Savings:<\/strong> The <a href=\"https:\/\/smallbusiness.chron.com\/calculate-fully-burdened-labor-costs-33072.html\" target=\"_blank\" rel=\"noopener noreferrer\">fully burdened cost of an employee<\/a> who is paid $60,000 per year in many companies is 2X or calculated at $120,000\/year. This usually includes payroll taxes, benefits, vacation, insurance, building costs, sick pay, managers, HR, and Information Technology. Anthony however spent quite a bit of time budgeting and he knew the cost of headcount in his department.<\/p>\n<p>His savings were $120k per year and the SaaS solution was about $8000 per year. Prior to purchasing the SaaS software, he had gotten approval to hire one more help desk agents. There was enough time freed up amongst all of the agents now that he could clearly see his ROI was:<br \/>\n[\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbEm\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5f5&Prime; text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<em>$120,000 Annual Savings &#8211; $8,000 annual subscription = $112,000 annual ROI<\/em><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Case Study HVAC\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-20px|||||\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"letter-spacing: -.4px!important;\">HVAC Company goes from frustrated smartphone users to saving $240,000 \/year.<\/h2>\n<p><em>IT Help Desk hero saved his company $240,000 year.<\/em><\/p>\n<p>Dan works in IT at a large HVAC company. With about 700 smartphone users on Microsoft 365 and rapid growth in their company, they could not keep pace with contact changes on smartphone address books.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Way\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/old-way.svg\" alt=\"Old Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Each smartphone user was adding and removing contacts when a new coworker was hired or left the company. A lot of time was spent hand editing contact lists. It could take 10 to 20 minutes per week just to keep up with the changes.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/new-way.svg\" alt=\"New Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Using Office 365 Groups, contact list creation is automated across hundreds of smartphones based on group membership and geographic region. The entire procedure is so automated now that new staff contacts are invisibly added to smartphones across the company.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Result\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/bad-result.svg\" alt=\"Old Result\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>When someone forgot to update their contact list, there could be a penalty later when an important call had to be made. When new employees called co-workers, the calls look like spam since they could rarely afford to take calls unless it was relevant.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/good-result.svg\" alt=\"The New Result \" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Field users call and text new employees without any labor or even awareness of the dozens of updates magically added to their smartphone each month. The company\u2019s own estimate is that labor savings easily exceeds 40 minutes per month and that completely ignores the huge energy savings that staff members get every time they access their smartphone address book.<\/p>\n<p>The total ROI is $242,000\/year.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbBody\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]For an average sized company of 700 employees, staff onboarding and offboarding can necessitate about 50 smartphone contact updates each month. Automating smartphone contact updates can save employees 8 to 12 hours per year in menial tasks and give them the tools they need to do their job.<\/p>\n<p><strong>About the \u201cnew result\u201d:<\/strong> The existing IT onboarding already added new employees to a specific geographic targeted Distribution Group. The contact list automation was derived from these groups. This no human intervention was required (neither IT nor end users) to add new employees or subtract separated employees.<\/p>\n<p><strong>Calculation of Cost Savings:<\/strong> The<a href=\"https:\/\/smallbusiness.chron.com\/calculate-fully-burdened-labor-costs-33072.html\" target=\"_blank\" rel=\"noopener noreferrer\"> fully burdened cost of an employee<\/a> who is paid $60,000\u00a0 per year in many companies is 2X or calculated at $120,000\/year.\u00a0 This usually includes payroll taxes, benefits, vacation, insurance, building costs, sick pay, managers, HR, and Information Technology. Using a conservative calculation and assuming overhead adds only 50% to the cost of the salary, the cost of this employee is $45 per hour. Employees can save 10 to 20 minutes per week when they don\u2019t need to do any contact maintenance.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbTables\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table class=\"wp-block-table has-fixed-layout compare-table\">\n<tbody>\n<tr>\n<td><\/td>\n<td style=\"text-align: left;\"><strong>Employee Cost to Company<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$60,000<\/td>\n<td style=\"text-align: left;\">Hypothetical Base Salary<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">50%<\/td>\n<td style=\"text-align: left;\">Overhead (low balled)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$30,000<\/td>\n<td style=\"text-align: left;\">Overhead in Dollars<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table class=\"wp-block-table has-fixed-layout compare-table\">\n<tbody>\n<tr>\n<td><\/td>\n<td style=\"text-align: left;\"><strong>Cost per hour calculation<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$90,000<\/td>\n<td style=\"text-align: left;\">Fully burdened cost per year<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">2,000<\/td>\n<td style=\"text-align: left;\">Work hours in a year<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$45<\/td>\n<td style=\"text-align: left;\">Fully burdened cost per hour<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table class=\"wp-block-table has-fixed-layout compare-table\">\n<tbody>\n<tr>\n<td><\/td>\n<td style=\"text-align: left;\"><strong>Labor savings with Contact List automation<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">8 Hours<\/td>\n<td style=\"text-align: left;\">Saved (each year)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$360<\/td>\n<td style=\"text-align: left;\">Savings per year per employee<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">700<\/td>\n<td style=\"text-align: left;\">Number of employees<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<table class=\"wp-block-table has-fixed-layout compare-table\">\n<tbody>\n<tr>\n<td>$252,000<\/td>\n<td style=\"text-align: left;\">Total Savings via Staff reduction in Labor<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$10,000<\/td>\n<td style=\"text-align: left;\">Automation, Total Cost of Ownership 1 year<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\"><\/td>\n<td style=\"text-align: left;\"><span style=\"color: transparent;\">x<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: right;\">$242,000<\/td>\n<td style=\"text-align: left;\"><strong>Net ROI<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Dan shows us a snapshot of contact updates from the last 30 days for his Microsoft 365 tenant and yuo can see that there were about 130,000 contact changes. If you measure an employee making these changes at 2 minutes per contact, that would be 260,000 changes for a total of 520,000 minutes or 8667 hours of labor. This would be $390,015 in just one month!![\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bb\/wp-content\/uploads\/2020\/10\/pic1.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bb\/sync-survey-2&Prime; button_text=\u00a0\u00bbFind out More\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb admin_label=\u00a0\u00bbCTA Button\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#f04438&Prime; button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_width_tablet=\u00a0\u00bb\u00a0\u00bb button_border_width_phone=\u00a0\u00bb\u00a0\u00bb button_border_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb3px\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbBlk Case Study Consulting\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbTitle\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"letter-spacing: -.4px!important;\">Consulting firm with 5000 users on Microsoft 365 saves $450,000 in Mobility costs<\/h2>\n<p><em>International Consulting firm goes from frustration and squandering hundreds of hours, to saving 450k per year while drastically improving employee satisfaction. <\/em><\/p>\n<p>The company has 4000 consultants working around the globe. Since clients are also multinational, projects span the globe. Reaching far flung colleagues is a routine task.<\/p>\n<p>Since consultants are working at home and at client sites, the challenge was a certain type of access to the corporate directory from smartphones.<\/p>\n<p>A recurring message from consultants was the overwhelming need to take advantage of caller ID on their phones. If the entire employee directory was in their address book, that would be possible.<\/p>\n<p>How does a user add all 5000 contacts to their address book so caller ID will be effective? Even more important, how do those contacts say up to date?<\/p>\n<p>Spending one hour per month keeping their address books updated, it was not realistic to keep up with the changes.<\/p>\n<p>The IT team stepped in and used some mass import procedures and scripting procedures. They were unable to derive a solid solution. For example, the app they built took 150 hours of development time. When it ran, contact updates took 20 minutes to process each mailbox. That\u2019s 55 days to update all mailboxes. When it would occasionally fail, it essentially started a \u201cdumpster fire\u201d so hot, even the CIO would feel the heat.<\/p>\n<p>They were considering three choices that were all dreadful:<br \/>\n1) Ignore the issue. Damn the torpedoes. Tell the users to keep their own contacts up to date.<br \/>\n2) Use a more meagre update method (Outlook drag and drop) for only the most vocal users.<br \/>\n3) Continue putting more resources into the home-grown app.<\/p>\n<p>They couldn\u2019t really live with any of those options. They needed a better result.<\/p>\n<p>They chose a SaaS solution that removed all compromises with consistent results and had a very reasonable cost of ownership.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Way\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/old-way.svg\" alt=\"Old Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>IT staff were manually pushing contacts to each of the 4000 employee phones. Using various techniques that were ineffective, it was taking more than 100 hours a month.<\/p>\n<p>The futile effort was placing the burden back on the users resulting in another collective loss of 350 hours per month for those who were manually performing contact updates.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Way<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/new-way.svg\" alt=\"New Way\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Third party SaaS application syncs employee Global Address List to 4,000 mailboxes on Microsoft 365.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; admin_label=\u00a0\u00bbOld \/ New Result\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||false|false\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The Old Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/bad-result.svg\" alt=\"Old Result\" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Users were frustrated that they were unable to access the company Global Address List on their smartphones. Compounding the frustration from a lack of accurate company contacts, employees were regularly screening and missing calls due to a lack of caller ID.\u00a0 Reachability for new consultants and contact changes caused additional problems.<\/p>\n<p>These repeated complaints did not fall on deaf ears, and IT spent hundreds of hours annually trying to mitigate this problem.<\/p>\n<p>Calls were missed, client calls went unanswered, projects were delayed, and IT wasted significant time providing a Band-Aid solution.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb background_color=\u00a0\u00bb#fafafc\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_blur=\u00a0\u00bb8px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.06)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div style=\"display: flex; justify-content: space-between; align-items: center;\">\n<h3>The New Result<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/good-result.svg\" alt=\"The New Result \" width=\"60\" height=\"60\" \/><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Worldwide consulting staff now enjoy the ability to call or text anyone coworker with a few keystrokes. Incoming calls display name, photo, and title of co-workers. No more anonymous text messages.<\/p>\n<p>When a new employee joins the company, a contact changes, or someone leaves, the new information is automatically populated in every smartphone. New consultants are immediately reachable and have the entire company directory in their smartphone on their first day.<\/p>\n<p>IT no longer wastes time performing crude updates of these contacts, freeing up time for other projects.<\/p>\n<p>The ROI is estimated at $450,000 \u2013 as the company grows, the ROI increases.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbBody\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]A company of over 5,000 people can easily have hundreds of contact changes every month. By utilizing a Global Address List sync solution, a barrier to user productivity was eliminated.<\/p>\n<p>The benefits extend beyond this however, while there are the technical and financial benefits from the solution, there is another hidden feature \u2013 employee satisfaction. \u201cDone for you\u201d is a huge win for IT. No one wants to be adding, editing and deleting from contact lists.<\/p>\n<p><strong>Calculation of Cost Savings:<\/strong> With 4,000 employees regularly struggling to find internal contacts, it meant a significant amount of time was wasted searching for phone numbers. If every employee had only one missing phone number each month, wasting five minutes of time searching for data, the company would be losing 333 hours of time every month.<br \/>\n[\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbEm\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5f5&Prime; text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb2em|2em|2em|2em|false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<em>4,000 employees x 5 minutes per month = 20,000 minutes lost per month.<\/em><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_3_font=\u00a0\u00bbLato|900|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb26px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.8em\u00a0\u00bb header_4_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]That\u2019s 333 hours each month. With 12 months in the year, that\u2019s 4,000 hours wasted annually.<\/p>\n<p>With 2,000 work hours in a year, that\u2019s equivalent to the cost of two full-time consultants.<\/p>\n<p>With the fully burdened cost of each consultant being about $250,000 per year, the company is looking at nearly $500,000 in savings.<\/p>\n<p>With the solution costing them $50,000, that\u2019s a 10x return on investment.<\/p>\n<p>This is before factoring the business cost of missed calls from sales prospects and the opportunity costs of billing for those lost hours.<\/p>\n<p>Due to all these factors the consulting firm estimates they save over $450,000 annually with the solution. 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Early Adopter Before \u201cOur biggest issue was not having the contacts in our GAL accessible to everyone on their phones. After Centralized Contact Sync \u201cThis became an effortless process and the results have been fantastic. We created groups of contacts for users in the different departments of our organization without any involvement on [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-squeeze.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3491","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Smartphone Sync Case Studies<\/title>\n<meta name=\"description\" content=\"Read CiraSync On-Prem case studies. See how IT teams eliminated manual CSV updates and automated Exchange GAL sync in under 4 hours. 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