{"id":3481,"date":"2020-09-30T12:07:52","date_gmt":"2020-09-30T19:07:52","guid":{"rendered":"https:\/\/csop.cirasync.com\/?page_id=3481"},"modified":"2022-06-23T12:58:02","modified_gmt":"2022-06-23T19:58:02","slug":"leverage-smartphone-sync","status":"publish","type":"page","link":"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/","title":{"rendered":"Leverage Smartphone Sync"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#e02b20&Prime; custom_padding=\u00a0\u00bb26px||17px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-22px|auto||auto||\u00a0\u00bb custom_padding=\u00a0\u00bb||16px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbPoppins|500|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb header_font_size=\u00a0\u00bb36px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 style=\"text-align: center;\">This\u00a0page is\u00a0specifically\u00a0for\u00a0Microsoft 365\u00a0\/\u00a0Exchange Professionals\u00a0managing\u00a0100 or\u00a0More\u00a0Users<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb25px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb2px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\"><strong>What&rsquo;s missing from smartphones on Microsoft 365?<\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_4,1_2,1_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/457930188\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-36px|||||\u00a0\u00bb custom_padding=\u00a0\u00bb38px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-29px|auto|-11px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb9px||4px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||11px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><strong>Exchange Admin goes from \u201cirrelevant\u201d to fixing a big source of friction for \u201cC\u201d level execs and all smartphone users.<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span data-contrast=\"auto\">Allen\u2019s c<\/span><span data-contrast=\"auto\">ompany had a dozen Exchange Servers and\u00a0<\/span><span data-contrast=\"auto\">he was<\/span><span data-contrast=\"auto\">\u00a0the one in charge of installing,\u00a0<\/span><span data-contrast=\"auto\">patching,<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"auto\">administration<\/span><span data-contrast=\"auto\">\u00a0of these servers.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Two<\/span><span data-contrast=\"auto\">\u00a0years ago, h<\/span><span data-contrast=\"auto\">e\u00a0<\/span><span data-contrast=\"auto\">built a Hybrid server<\/span><span data-contrast=\"auto\">\u00a0for Exchange.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">The initial plan\u00a0<\/span><span data-contrast=\"auto\">was\u00a0<\/span><span data-contrast=\"auto\">to migrate\u00a0<\/span><span data-contrast=\"auto\">just\u00a0<\/span><span data-contrast=\"auto\">office<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0in\u00a0<\/span><span data-contrast=\"auto\">Asia<\/span><span data-contrast=\"auto\">\u00a0and South America to 365.\u00a0<\/span><span data-contrast=\"auto\">That went so well<\/span><span data-contrast=\"auto\">\u00a0that\u00a0<\/span><span data-contrast=\"auto\">management\u00a0<\/span><span data-contrast=\"auto\">wanted\u00a0<\/span><span data-contrast=\"auto\">all mailboxes\u00a0<\/span><span data-contrast=\"auto\">on\u00a0<\/span><span data-contrast=\"auto\">Office\u00a0<\/span><span data-contrast=\"auto\">365<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">en<\/span><span data-contrast=\"auto\">\u00a0months<\/span><span data-contrast=\"auto\">\u00a0later<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">1100 mailboxes were migrated<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">All ser<\/span><span data-contrast=\"auto\">vers were decommissioned except for<\/span><span data-contrast=\"auto\">\u00a0the Hybrid<\/span><span data-contrast=\"auto\">\u00a0Exchange Server<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">After working like a demon<\/span><span data-contrast=\"auto\">\u00a0for 30 days straight,<\/span><span data-contrast=\"auto\"> Allen<\/span><span data-contrast=\"auto\">\u00a0was relieved<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">to finish<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">ake\u00a0<\/span><span data-contrast=\"auto\">a\u00a0<\/span><span data-contrast=\"auto\">week of<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">comp time.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">During his well-earned time off, t<\/span><span data-contrast=\"auto\">here was one\u00a0<\/span><span data-contrast=\"auto\">recurring\u00a0<\/span><span data-contrast=\"auto\">thought<\/span><span data-contrast=\"auto\">\u00a0that created\u00a0<\/span><span data-contrast=\"auto\">some<\/span><span data-contrast=\"auto\">\u00a0distress<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">For the last five years,\u00a0<\/span><span data-contrast=\"auto\">Allen <\/span><span data-contrast=\"auto\">had\u00a0<\/span><span data-contrast=\"auto\">such a narrow focus<\/span><span data-contrast=\"auto\">\u00a0on Exchange Server<\/span><span data-contrast=\"auto\">\u00a0administration\u00a0<\/span><span data-contrast=\"auto\">that he<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">inadvertently\u00a0<\/span><span data-contrast=\"auto\">e<\/span><span data-contrast=\"auto\">ngineered himself out of a job<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">I<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">was a full-time job to manage a dozen servers<\/span><span data-contrast=\"auto\">;<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">n<\/span><span data-contrast=\"auto\">ow there is just one\u00a0<\/span><span data-contrast=\"auto\">Exchange server\u00a0<\/span><span data-contrast=\"auto\">and it d<\/span><span data-contrast=\"auto\">oes<\/span><span data-contrast=\"auto\">n\u2019t even have any users on it.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">How could Allen <\/span><span data-contrast=\"auto\">once again become a<\/span><span data-contrast=\"auto\">\u00a0key contributor? First, h<\/span><span data-contrast=\"auto\">e had to be part of the bottom line.\u00a0<\/span><span data-contrast=\"auto\">His p<\/span><span data-contrast=\"auto\">rojects\u00a0<\/span><span data-contrast=\"auto\">w<\/span><span data-contrast=\"auto\">ould<\/span><span data-contrast=\"auto\">\u00a0have to<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">make money,\u00a0<\/span><span data-contrast=\"auto\">save\u00a0<\/span><span data-contrast=\"auto\">money,\u00a0<\/span><span data-contrast=\"auto\">or\u00a0<\/span><span data-contrast=\"auto\">save<\/span><span data-contrast=\"auto\">\u00a0the time of other employees.\u00a0<\/span><span data-contrast=\"auto\">Especially VIP\u2019s and\u00a0<\/span><span data-contrast=\"auto\">execs.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Allen<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">proposed some ideas to his<\/span><span data-contrast=\"auto\">\u00a0manager<\/span><span data-contrast=\"auto\">. She<\/span><span data-contrast=\"auto\">\u00a0was\u00a0<\/span><span data-contrast=\"auto\">pleased<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">with<\/span><span data-contrast=\"auto\">\u00a0his initiative\u00a0<\/span><span data-contrast=\"auto\">and\u00a0<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">he<\/span><span data-contrast=\"auto\">y came up with a list of\u00a0<\/span><span data-contrast=\"auto\">projects.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">He scored\u00a0 big\u00a0\u00a0<\/span><span data-contrast=\"auto\">with\u00a0<\/span><span data-contrast=\"auto\">one of his first projects. A while back he had\u00a0<\/span><span data-contrast=\"auto\">abandon<\/span><span data-contrast=\"auto\">ed<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">a\u00a0<\/span><span data-contrast=\"auto\">PowerShell script\u00a0<\/span><span data-contrast=\"auto\">that\u00a0<\/span><span data-contrast=\"auto\">was to optimize smartphone address books by\u00a0<\/span><span data-contrast=\"auto\">copy<\/span><span data-contrast=\"auto\">ing\u00a0<\/span><span data-contrast=\"auto\">the<\/span><span data-contrast=\"auto\">\u00a0Global Address List to\u00a0<\/span><span data-contrast=\"auto\">each\u00a0<\/span><span data-contrast=\"auto\">users<\/span><span data-contrast=\"auto\">\u2019<\/span><span data-contrast=\"auto\">\u00a0Exchange mailbox.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">This request came from the CEO\u00a0<\/span><span data-contrast=\"auto\">because of\u00a0<\/span><span data-contrast=\"auto\">a few different\u00a0<\/span><span data-contrast=\"auto\">pain points<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The first problem\u00a0<\/span><span data-contrast=\"auto\">ha<\/span><span data-contrast=\"auto\">d<\/span><span data-contrast=\"auto\">\u00a0to do with\u00a0<\/span><span data-contrast=\"auto\">inbound<\/span><span data-contrast=\"auto\">\u00a0call<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0to the\u00a0<\/span><span data-contrast=\"auto\">CEO<\/span><span data-contrast=\"auto\">\u2019s<\/span><span data-contrast=\"auto\">\u00a0mobile phone<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">Specifically,<\/span><span data-contrast=\"auto\">\u00a0when<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">the<\/span><span data-contrast=\"auto\">re is no contact\u00a0<\/span><span data-contrast=\"auto\">in\u00a0<\/span><span data-contrast=\"auto\">the<\/span><span data-contrast=\"auto\">\u00a0address book\u00a0<\/span><span data-contrast=\"auto\">that matches the\u00a0<\/span><span data-contrast=\"auto\">caller<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0This bec<\/span><span data-contrast=\"auto\">ame<\/span><span data-contrast=\"auto\">\u00a0an obstacle\u00a0<\/span><span data-contrast=\"auto\">in\u00a0<\/span><span data-contrast=\"auto\">three\u00a0<\/span><span data-contrast=\"auto\">different si<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">uations<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0d8\" data-font=\"Wingdings\" data-listid=\"25\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">When<\/span><span data-contrast=\"auto\">\u00a0a<\/span><span data-contrast=\"auto\">\u00a0call comes in\u00a0<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">it\u2019s a\u00a0<\/span><span data-contrast=\"auto\">real tim<\/span><span data-contrast=\"auto\">e interruption,\u00a0<\/span><span data-contrast=\"auto\">he<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">w<\/span><span data-contrast=\"auto\">on\u2019t<\/span><span data-contrast=\"auto\">\u00a0(and should not) spend time answering<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">unrecognized numbers<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0d8\" data-font=\"Wingdings\" data-listid=\"25\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">A few minutes later,\u00a0<\/span><span data-contrast=\"auto\">th<\/span><span data-contrast=\"auto\">e<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">unrecognized number<\/span><span data-contrast=\"auto\">\u00a0is in the list of voicemails<\/span><span data-contrast=\"auto\">. One of many voice messages that the CEO\u00a0<\/span><span data-contrast=\"auto\">doesn\u2019t<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">recognize and<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">will\u00a0<\/span><span data-contrast=\"auto\">probably gloss<\/span><span data-contrast=\"auto\">\u00a0over<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0d8\" data-font=\"Wingdings\" data-listid=\"25\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Perhaps the next morning<\/span><span data-contrast=\"auto\">\u00a0when the CEO stares at\u00a0<\/span><span data-contrast=\"auto\">his<\/span><span data-contrast=\"auto\">\u00a0phone log<\/span><span data-contrast=\"auto\">, the unrecognized\u00a0<\/span><span data-contrast=\"auto\">number is\u00a0<\/span><span data-contrast=\"auto\">just noise. He can act on it, or delete it<\/span><span data-contrast=\"auto\">, or ignore it.\u00a0\u00a0<\/span><span data-contrast=\"auto\">His action? Swipe Left. Delete.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">How many urgent calls does the CEO ignore because\u00a0<\/span><span data-contrast=\"auto\">the caller is missing from the address book?<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Could one urgent call in\u00a0<\/span><span data-contrast=\"auto\">twenty<\/span><span data-contrast=\"auto\">\u00a0be the beginning of a dumpster fire?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This problem is almost identical for\u00a0<\/span><span data-contrast=\"auto\">inbound<\/span><span data-contrast=\"auto\">\u00a0text messages<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0An anonymous text message\u00a0<\/span><span data-contrast=\"auto\">can be a huge distraction.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Over 50% of the context of a short message is derived from knowing the identity of the person sending the message.<\/span><span data-contrast=\"auto\">\u00a0When your schedule is booked solid for ten hours, the last thing you want to do is guess who is texting you.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In the opposite direction,\u00a0<\/span><span data-contrast=\"auto\">making calls and sending text messages\u00a0<\/span><span data-contrast=\"auto\">is j<\/span><span data-contrast=\"auto\">ust as<\/span><span data-contrast=\"auto\">\u00a0important to be able to\u00a0<\/span><span data-contrast=\"auto\">quickly\u00a0<\/span><span data-contrast=\"auto\">reach key staff members.\u00a0<\/span><span data-contrast=\"auto\">It wasn\u2019t that long ago that the CFO nearly\u00a0<\/span><span data-contrast=\"auto\">\u201chad<\/span><span data-contrast=\"auto\">\u00a0a cow<\/span><span data-contrast=\"auto\">\u201d<\/span><span data-contrast=\"auto\">\u00a0when\u00a0<\/span><span data-contrast=\"auto\">he tried desperately to reach the payroll manager<\/span><span data-contrast=\"auto\">. I<\/span><span data-contrast=\"auto\">t turned out that\u00a0<\/span><span data-contrast=\"auto\">h<\/span><span data-contrast=\"auto\">is address book<\/span><span data-contrast=\"auto\">\u00a0had\u00a0<\/span><span data-contrast=\"auto\">m<\/span><span data-contrast=\"auto\">ultiple<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">missing or\u00a0<\/span><span data-contrast=\"auto\">incorrect\u00a0<\/span><span data-contrast=\"auto\">phone numbers<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The problem is that n<\/span><span data-contrast=\"auto\">o\u00a0<\/span><span data-contrast=\"auto\">one wants to<\/span><span data-contrast=\"auto\">\u00a0take the time in advance to<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">personally\u00a0<\/span><span data-contrast=\"auto\">edit contacts in their address book.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Can you blame them?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To repeat the assertion:\u00a0 W<\/span><span data-contrast=\"auto\">ithout full contact details<\/span><span data-contrast=\"auto\">\u00a0in your smartphone address book<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">it\u2019s too hard to\u00a0<\/span><span data-contrast=\"auto\">differentiate between\u00a0<\/span><span data-contrast=\"auto\">urgent<\/span><span data-contrast=\"auto\">\u00a0calls and spam<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">Missing\u00a0<\/span><span data-contrast=\"auto\">or incorrect<\/span><span data-contrast=\"auto\">\u00a0phone numbers is<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">terrible when\u00a0<\/span><span data-contrast=\"auto\">urgency\u00a0<\/span><span data-contrast=\"auto\">strikes.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">So, the CEO wanted all 1100 contacts in his address book. At that point, Caller ID would be meaningful and show the name of the sender and their photo. With a properly populated address book,\u00a0<\/span><span data-contrast=\"auto\">inbound<\/span><span data-contrast=\"auto\">\u00a0phone calls will also show the name, photo, job title, office location, and department of the caller. Perfect!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That\u2019s where Allen\u2019s PowerShell script <\/span><span data-contrast=\"auto\">was going to be used. Only it got really complicated.\u00a0<\/span><span data-contrast=\"auto\">Finding daily contact changes wasn\u2019t so practical so the script was doing mass deletion and recreation of the contact subfolder. That\u2019s about 30MB of sync traffic per day to 1100 smartphones.\u00a0<\/span><span data-contrast=\"auto\">Th<\/span><span data-contrast=\"auto\">en he realized that<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Microsoft\u00a0<\/span><span data-contrast=\"auto\">Outlook Mobile app didn\u2019t sync sub<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">folder<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0so he had to mix the 1100 contacts in to\u00a0<\/span><span data-contrast=\"auto\">existing user contacts. There would be duplicates. It would be really hard to perform contact updates and\u00a0<\/span><span data-contrast=\"auto\">there wasn\u2019t an easy way to just wipe all of the items in the default contacts folder<\/span><span data-contrast=\"auto\">. This might result in<\/span><span data-contrast=\"auto\">\u00a0a<\/span><span data-contrast=\"auto\">\u00a0user to los<\/span><span data-contrast=\"auto\">ing<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">some\u00a0<\/span><span data-contrast=\"auto\">personal contacts (not a good thing to do\u00a0<\/span><span data-contrast=\"auto\">on<\/span><span data-contrast=\"auto\">\u00a0\u201cC\u201d level execs.)<\/span><span data-contrast=\"auto\">\u00a0 That project was abandoned for good<\/span><span data-contrast=\"auto\">\u00a0reasons.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This was where Allen had his big win<\/span><span data-contrast=\"auto\">. He\u00a0<\/span><span data-contrast=\"auto\">started researching<\/span><span data-contrast=\"auto\">\u00a0SaaS solution<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0t<\/span><span data-contrast=\"auto\">hat<\/span><span data-contrast=\"auto\">\u00a0might\u00a0<\/span><span data-contrast=\"auto\">be better, faster and cheaper than the PowerShell script<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">Here is where he\u00a0<\/span><span data-contrast=\"auto\">discovered other<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">people faced the same problem, and better yet, <a href=\"https:\/\/csop.cirasync.com\/fr\/smartphone-sync-case-studies\/\">there were<\/a><\/span><a href=\"https:\/\/csop.cirasync.com\/fr\/smartphone-sync-case-studies\/\"><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"none\">customers use cases<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">He did ultimately\u00a0<\/span><span data-contrast=\"auto\">demo and implement this solution.\u00a0<\/span><span data-contrast=\"auto\">\u201cC\u201d level execs were very kee<\/span><span data-contrast=\"auto\">n<\/span><span data-contrast=\"auto\">\u00a0to sponsor this project<\/span><span data-contrast=\"auto\">. He\u00a0<\/span><span data-contrast=\"auto\">calculated that<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">the\u00a0<\/span><span data-contrast=\"auto\">company\u2019s<\/span><span data-contrast=\"auto\">\u00a0ROI on this solution was $10 for\u00a0<\/span><span data-contrast=\"auto\">each\u00a0<\/span><span data-contrast=\"auto\">$1 spent.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It was an effortless win for Allen.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Projects like that can build his relevancy quickly.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-17px|auto||auto||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bbhttps:\/\/csop.cirasync.com\/smartphone-sync-case-studies\u00a0\u00bb button_text=\u00a0\u00bbFind Out More\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb14px\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#f04438&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This\u00a0page is\u00a0specifically\u00a0for\u00a0Microsoft 365\u00a0\/\u00a0Exchange Professionals\u00a0managing\u00a0100 or\u00a0More\u00a0UsersWhat&rsquo;s missing from smartphones on Microsoft 365?Exchange Admin goes from \u201cirrelevant\u201d to fixing a big source of friction for \u201cC\u201d level execs and all smartphone users.Allen\u2019s company had a dozen Exchange Servers and\u00a0he was\u00a0the one in charge of installing,\u00a0patching,\u00a0and\u00a0administration\u00a0of these servers.\u00a0Two\u00a0years ago, he\u00a0built a Hybrid server\u00a0for Exchange.\u00a0The initial plan\u00a0was\u00a0to migrate\u00a0just\u00a0offices\u00a0in\u00a0Asia\u00a0and South [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-squeeze.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3481","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Leverage Smartphone Sync &#8212;<\/title>\n<meta name=\"description\" content=\"Microsoft users looking to leverage smartphones for their business? This page has information for you.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leverage Smartphone Sync\" \/>\n<meta property=\"og:description\" content=\"Microsoft users looking to leverage smartphones for their business? This page has information for you.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync On-Prem - Sync Global Address List and Public Folders\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/itrezzo\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-23T19:58:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@itrezzo\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/leverage-smartphone-sync\\\/\",\"url\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/leverage-smartphone-sync\\\/\",\"name\":\"Leverage Smartphone Sync &#8212;\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/#website\"},\"datePublished\":\"2020-09-30T19:07:52+00:00\",\"dateModified\":\"2022-06-23T19:58:02+00:00\",\"description\":\"Microsoft users looking to leverage smartphones for their business? This page has information for you.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/leverage-smartphone-sync\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/leverage-smartphone-sync\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/leverage-smartphone-sync\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Leverage Smartphone Sync\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/\",\"name\":\"CiraSync On-Prem - Sync Global Address List and Public Folders\",\"description\":\"Sync the GAL and Public Folders to Outlook and smartphones\",\"publisher\":{\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/#organization\",\"name\":\"CiraSync On-Prem contact management and sync software\",\"url\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/csop.cirasync.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/logo.png\",\"contentUrl\":\"https:\\\/\\\/csop.cirasync.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/logo.png\",\"width\":172,\"height\":40,\"caption\":\"CiraSync On-Prem contact management and sync software\"},\"image\":{\"@id\":\"https:\\\/\\\/csop.cirasync.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/itrezzo\",\"https:\\\/\\\/x.com\\\/itrezzo\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sync-the-global-address-list-to-an-iphone-android-or-blackberry\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCyAwGMuXo3HPNDpZeBAQyNQ\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Leverage Smartphone Sync &#8212;","description":"Microsoft users looking to leverage smartphones for their business? This page has information for you.","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"fr_FR","og_type":"article","og_title":"Leverage Smartphone Sync","og_description":"Microsoft users looking to leverage smartphones for their business? This page has information for you.","og_url":"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/","og_site_name":"CiraSync On-Prem - Sync Global Address List and Public Folders","article_publisher":"https:\/\/www.facebook.com\/itrezzo","article_modified_time":"2022-06-23T19:58:02+00:00","twitter_card":"summary_large_image","twitter_site":"@itrezzo","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/","url":"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/","name":"Leverage Smartphone Sync &#8212;","isPartOf":{"@id":"https:\/\/csop.cirasync.com\/fr\/#website"},"datePublished":"2020-09-30T19:07:52+00:00","dateModified":"2022-06-23T19:58:02+00:00","description":"Microsoft users looking to leverage smartphones for their business? This page has information for you.","breadcrumb":{"@id":"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/csop.cirasync.com\/fr\/leverage-smartphone-sync\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/csop.cirasync.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Leverage Smartphone Sync"}]},{"@type":"WebSite","@id":"https:\/\/csop.cirasync.com\/fr\/#website","url":"https:\/\/csop.cirasync.com\/fr\/","name":"CiraSync On-Prem - Sync Global Address List and Public Folders","description":"Sync the GAL and Public Folders to Outlook and smartphones","publisher":{"@id":"https:\/\/csop.cirasync.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/csop.cirasync.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/csop.cirasync.com\/fr\/#organization","name":"CiraSync On-Prem contact management and sync software","url":"https:\/\/csop.cirasync.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/csop.cirasync.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2020\/04\/logo.png","contentUrl":"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2020\/04\/logo.png","width":172,"height":40,"caption":"CiraSync On-Prem contact management and sync software"},"image":{"@id":"https:\/\/csop.cirasync.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/itrezzo","https:\/\/x.com\/itrezzo","https:\/\/www.linkedin.com\/company\/sync-the-global-address-list-to-an-iphone-android-or-blackberry","https:\/\/www.youtube.com\/channel\/UCyAwGMuXo3HPNDpZeBAQyNQ"]}]}},"_links":{"self":[{"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/pages\/3481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/comments?post=3481"}],"version-history":[{"count":12,"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/pages\/3481\/revisions"}],"predecessor-version":[{"id":11116,"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/pages\/3481\/revisions\/11116"}],"wp:attachment":[{"href":"https:\/\/csop.cirasync.com\/fr\/wp-json\/wp\/v2\/media?parent=3481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}