{"id":13038,"date":"2026-01-23T09:41:34","date_gmt":"2026-01-23T15:41:34","guid":{"rendered":"https:\/\/csop.cirasync.com\/?p=13038"},"modified":"2026-03-24T23:05:54","modified_gmt":"2026-03-25T04:05:54","slug":"cirasync-on-prem-updating-mongodb","status":"publish","type":"post","link":"https:\/\/csop.cirasync.com\/es\/support\/cirasync-on-prem-updating-mongodb\/","title":{"rendered":"CiraSync On-Prem: Updating MongoDB Server from Version 6.0.5 to 8.2.3"},"content":{"rendered":"<p>CiraSync On-Prem uses MongoDB as its backend database to store configuration data, logs, and synchronization records. A recently identified security vulnerability affecting MongoDB version 6.0.5 requires customers to update to the supported version 8.2.3.<\/p>\n<p>If you are running CiraSync On-Premise version 14.3.1 or earlier, your installation should be updated to ensure continued security. A future CiraSync On-Prem software release will include the latest MongoDB version. Release timing is currently unknown.<\/p>\n<p>This document provides step-by-step guidance for updating the MongoDB server included with CiraSync On-Prem. If you prefer assistance, our Support Team will be happy to walk you through the upgrade process. You can <a href=\"https:\/\/outlook.office365.com\/book\/CustomerSuccessTeam@cirasync.com\/\">Schedule Support Call<\/a> at your convenience, and we\u2019ll complete the update together.<\/p>\n<h2>1. Stop CiraSync On-Prem Services<\/h2>\n<ul>\n<li>CiraSync On-Prem (ECO Platform)<\/li>\n<li>CiraSync On-Prem (Unified Contact Manager)<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Stop%20CiraSync%20On-Prem%20services.PNG\" width=\"739\" height=\"112\" \/><\/p>\n<h2>2. Download New MongoDB Executable from Itrezzo Portal<\/h2>\n<ul>\n<li>https:\/\/support1.itrezzo.com\/updates\/server\/Utility\/mongo\/server\/mongod823.exe<\/li>\n<li>Rename downloaded file from \u201cmongod823.exe\u201d to <strong>\u201cmongod_eco.exe\u201d<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Rename%20mongod%20exe%20file.PNG\" width=\"113\" height=\"106\" \/><\/p>\n<ul>\n<li>Copy and overwrite executable file at following location: <strong>C:\\Program Files (x86)\\CiraSync On-Prem\\ECOPlatform\\mongo\\server<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Check%20new%20mongodb%20version.PNG\" width=\"620\" height=\"583\" \/><\/p>\n<h2>3. Rename MongoBDv6 Folder and start CSOP Services<\/h2>\n<ul>\n<li>Rename folder: \u201cC:\\Program Files (x86)\\CiraSync On-Prem\\ECOPlatform\\Data\\MongoDBv6&#8243; into \u201cMongoBDv6-OLD\u201d<\/li>\n<li>Create new\/empty folder: \u201cMongoDBv6\u201d<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Rename%20MongoBDv6%20and%20create%20new%20folder.PNG\" width=\"800\" height=\"329\" \/><\/p>\n<ul>\n<li>Start the CiraSync On-Prem (ECO Platform) service<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Start%20CiraSync%20On-Prem%20services.PNG\" width=\"739\" height=\"108\" \/><\/p>\n<h2>4. Perform Full Cache Update<\/h2>\n<ul>\n<li>Under \u201cData Dictionary\u201d select \u201cConfiguration\u201d and simply click on \u201cGear&amp;Gear\u201d icon at the upper right corner.<\/li>\n<li>Allow some time for the cache update to complete the process. Then check one test user to ensure the synchronization was successful.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Perform%20full%20cache%20update.PNG\" width=\"1174\" height=\"370\" \/><\/p>\n<h2>5. Test CiraSync On-Prem Service and Perform a Health Check<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/csop.cirasync.com\/wp-content\/uploads\/2026\/01\/Perform%20service%20health%20check.PNG\" width=\"1182\" height=\"790\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CiraSync On-Prem uses MongoDB as its backend database to store configuration data, logs, and synchronization records. A recently identified security vulnerability affecting MongoDB version 6.0.5 requires customers to update to the supported version 8.2.3. If you are running CiraSync On-Premise version 14.3.1 or earlier, your installation should be updated to ensure continued security. A future [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[536],"tags":[],"ppma_author":[1189],"class_list":["post-13038","post","type-post","status-publish","format-standard","hentry","category-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Update MongoDB for CiraSync On-Prem | Support Guide<\/title>\n<meta name=\"description\" content=\"CiraSync On-Prem uses MongoDB as its backend database to store configuration data, logs, and synchronization records.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csop.cirasync.com\/es\/support\/cirasync-on-prem-updating-mongodb\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CiraSync On-Prem: Updating MongoDB Server from Version 6.0.5 to 8.2.3\" \/>\n<meta property=\"og:description\" content=\"CiraSync On-Prem uses MongoDB as its backend database to store configuration data, logs, and synchronization records.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/csop.cirasync.com\/es\/support\/cirasync-on-prem-updating-mongodb\/\" \/>\n<meta property=\"og:site_name\" content=\"CiraSync On-Prem - 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